Privacy Policy

[Last Updated : 23-07-24]

Welcome to Oollasa.com, operated by The Vacation Company ("we," "us," "our"). We are committed to protecting your privacy and ensuring your personal information is secure. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

a. Personal Information
When you use our services, we may collect personal information such as:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Travel Information: Passport details, travel preferences, and trip details.

b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- Device Information: IP address, browser type, device type, and operating system.
- Usage Data: Pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

We use the information we collect for various purposes, including:
- Providing Services: To process your bookings, payments, and travel arrangements.
- Customer Support: To respond to your inquiries and provide assistance.
- Personalization: To tailor our services and offers to your preferences.
- Marketing: To send promotional materials, newsletters, and special offers (you can opt-out at any time).
- Improving Services: To analyze usage and improve our website and services.
- Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:
- Service Providers: Third parties who assist us in providing our services, such as payment processors, travel suppliers, and customer support.
- Business Partners: Trusted partners with whom we collaborate for joint marketing and promotions.
- Legal Authorities: If required by law, regulation, or legal process, or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your usage of our website. This helps us improve your user experience and provide personalized services. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request transfer of your personal information to another entity.

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.
 
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.