Terms & Conditions

1. Introduction
Welcome to Oollasa. These terms and conditions outline the rules and regulations for the use of Oollasa's website and services. By accessing this website and booking our services, we assume you accept these terms and conditions in full. Do not continue to use Oollasa's website if you do not accept all of the terms and conditions stated on this page.

2. Booking and Payments

2.1 Booking Confirmation: All bookings are subject to availability and are not confirmed until you receive a booking confirmation from us.
2.2 Payment Terms: Payments can be made via credit card, debit card, or bank transfer. Full payment must be made at the time of booking unless otherwise specified.
2.3 Pricing: All prices are subject to change without notice. Prices are guaranteed only after full payment is received.

3. Cancellations and Refunds

3.1 Cancellation by the Customer: If you need to cancel your booking, you must notify us in writing. Cancellation fees may apply depending on the time of cancellation.
3.2 Refund Policy: Refunds will be processed based on the cancellation policy applicable at the time of booking. Please refer to your booking confirmation for specific details.
3.3 Cancellation by Oollasa: We reserve the right to cancel any tour or service for any reason. If we do so, you will receive a full refund or the option to reschedule.

4. Travel Documents and Requirements

4.1 Passport and Visas: It is the responsibility of the traveler to ensure they have a valid passport and the necessary visas for travel. Oollasa is not responsible for any issues arising from lack of proper documentation.
4.2 Health Requirements: Travelers are responsible for meeting all health requirements and obtaining necessary immunizations. Oollasa is not liable for any health-related issues during travel.

5. Travel Insurance

Oollasa strongly recommends that all travelers purchase comprehensive travel insurance to cover trip cancellations, medical expenses, personal liability, and other unforeseen events.

6. Limitation of Liability

6.1 Service Providers: Oollasa acts as an agent for independent contractors providing accommodation, transportation, and other services. We are not liable for any act, omission, or negligence of these service providers.
6.2 Force Majeure: Oollasa is not responsible for any loss, damage, or delay caused by events beyond our control, including but not limited to natural disasters, acts of terrorism, and strikes.

7. Use of Website

7.1 License: Unless otherwise stated, Oollasa and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
7.2 Prohibited Activities: You must not misuse our website by introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

8. Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy, which sets out how we will use your information, can be found on our website. By using our website and services, you consent to the processing of your data as described in our Privacy Policy.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.

10. Amendments
Oollasa reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.